16 Apr Tech trends that will shape businesses in 2022
The pandemic showed organizations that digital transformation cannot be delayed anymore. According to software company SAP, the latest developments in technology provided more ways to ensure more connected enterprises, enabling them to survive and thrive amid the “never normal.”
SAP also noted that new technologies emerged during the pandemic and organizations prepare for the post-pandemic world, technologies that have been introduced in recent years are expected to continue evolving. SAP shares the tech trends that businesses need to look out for this 2022. SAP shares the tech trends that businesses need to look out for this 2022.
Embracing digital transformation
Since the pandemic started, the speed at which digital transformation is fundamentally changing the business landscape has dramatically increased. The developments that could have happened in a decade or so were made possible overnight in many industries.
Nowadays, embracing sustainability has become an integral part of organizations, with business leaders considering it a strategic priority. Aside from top and bottom-line, forward-looking organizations add sustainability and even purpose as dimensions to driving business success. Consumers are making apparent shifts to more sustainable products and services. Thus, it is now even more integral to invest in innovation that considers environmental welfare while fostering economic and social development.
Integrating decision intelligence, hyper-automation
Digital tools like AI, including augmented analytics and simulations, make “Decision Intelligence” a realistic approach to improve organizational decision-making. Each choice or decision in such a system result from multiple process iterations, refined with the help of analytics and data intelligence. With these digital tools, decision intelligence may support and enhance human decision-making and potentially automate it, hence augmenting organizational processes to be more efficient.
Rising low-code, no-code tech
As content creation becomes even more relevant, graphic and website designs have been streamlined so users can simply “drag” and “drop” elements to create engaging content. This trend will extend to no-code AI, where users can create systems by simply “dragging” and “dropping” ready-made modules, removing the “programming language” barrier through simple interfaces. Consequently, it will allow users to create complex and robust AI systems.
Ensuring total experience (TX)
Due to the pandemic, organizations needed to have an excellent Total Experience (TX) strategy or a holistic program that combines customer, user, and employee experiences. With this strategy in place, organizations can help enhance customer satisfaction and employee productivity.
Collaborating with a technology partner
As these trends arise, organizations need a technology partner to help them achieve their business goals this year and beyond. For SAP, embracing technology means ensuring that the organization becomes an intelligent enterprise. Rise with SAP includes SAP and its whole ecosystem of partners assisting organizations in changing at their own terms and pace to be an intelligent and sustainable enterprise by simplifying engagement and providing a guided journey.